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privacy policy

Just to make sure

We’re pleased about your interest in our website. Protecting your privacy is very important to us. In the following, we will provide a detailed account of how we deal with your information.

Acquisition, processing and utilization of personal data

You can visit our website without submitting any information about yourself. We simply save access data to analyze and improve our offers and do not permit any connection to your person.
Personal data is only collected if you voluntarily provide us with it, while opening a customer account or registering for our newsletter. We use the personal details you’ve shared to complete your order. As a customer, your information is used for contract-completion and our own advertisement purposes. When you separately sign up for our newsletter, your email will be used for our own advertisement purposes until you opt out of the newsletter. You can opt out at any time without charge (not taking into account internet provision costs) by clicking “unsubscribe” at the end of any newsletter.  

Distribution of personal information

Your personal data will be transferred to the relevant delivery organization, as far as this is necessary for the delivery process. In order to complete payments, we pass on your payment details to our payment processor mPay24, who uses the data according to their here visible guidelines.

Data Protection

All data that is transferred through the internet is encoded via “Secure Socket Layer” (SSL). Here we use a highly secure encoding system by Thawte. Credit card details are not saved, but directly received and processed by our payment provider mPAY24. We use both technical and organizational measures to secure our website and systems against data loss, destruction, access, manipulation or distribution by unauthorized persons. Access to your customer account is only possible by entering your personal password. Please keep your login details confidential at all times and always close your browser window once you have finished communicating with us, especially if you are using a shared computer.

E-mail advertisements

By separate registration for our newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time by clicking on the “Unsubscribe” link at the end of a newsletter, with no additional charge to the base tariffs of your Internet provider. As a newsletter subscriber, we will regularly send you carefully selected offers on related products from our online shop by e-mail. Your e-mail will not be given to other organizations. You can object to the use of your e-mail address for advertising purposes at any time by a simple unformatted e-mail, without incurring any additional costs to those of your Internet service provider.

The use of cookies

We use cookies on different sites in order to enhance the attractiveness of our website and enable the use of specific functions. These cookies are simple text files saved to your computer. They help to identify a user’s surf-behavior and thereby allow parts of the website to tailor specific information to the interests of the user. Most of the cookies we use will be deleted from your harddrive after you have ended your browser session (i.e. session cookies). Other cookies remain on your computer and allow us to recognize your computer when you next visit (i.e. permanent cookies). These cookies remember information so you do not need to re-enter information in forms. Others are not authorized to gain, edit or use personal data through the use of cookies on our website.

Use of Google Analytics

This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google analytics uses so-called “cookies”, in the form of text files saved to your computer in order to enable an analysis of your use of the website. The information generated by the cookie about your use of this website is normally transmitted to a Google server in the USA and stored there. In the case of the IP-anonymization on this website being activated, your IP address will however be shortened by Google beforehand within the member states of the European Union or in other signatory states to the European Economic Area Treaty. Only in exceptional cases will the complete IP address be transmitted to a Google server in the USA and shortened there. Acting under the authority of this website operator, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services for the website operator linked to the use of the website and the internet. The IP address transmitted from your browser within the parameters of Google Analytics will not be merged with other Google data. You are able to prevent the storage of the cookies by appropriate adjustment of your browser software.

Furthermore you can prevent the collection by Google of the data (including your IP address) created by the cookie and relating to your use of the website, as well as the processing of these data by Google by downloading and installing the browser plug-in which is available through the following link.

Usage of Facebook-Plugins

On pages of our website we are using plugins from the social media network facebook.com. The operator of this network is Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). When you access a site on the internet that is using a Facebook-Plugin, information is transmitted to the Facebook-Server which site on the internet you visited. If your internet browser is logged in to a Facebook account on Facebook, then Facebook assigns this information to your account. During the use of the plugin function (such as using the “Like” button, leaving a comment) also this information is assigned to your Facebook account. You can prevent this by signing out of your Facebook account before using the plugin functions. You can find further information on the exaltation and usage of data through Facebook, your rights and possibilities for protecting your privacy on the data privacy protection on Facebook.

Links to other websites

On our website, you will also find links to other websites. We specifically do not hold any kind of liability for the accuracy, completeness, legality, objectivity and timeliness of the contents of these websites.

Right to information

You have the right to gratuitous information per e-mail regarding your personal and saved data, as well as the right to correct, inhibit, cancel or revoke any granted permissions. Please contact:

Ludwig Reiter Schuhmanufaktur GmbH
Weingartenallee 2
1220 Wien
T 43-1-2559300
F 43-1-2559300-77
webshop@ludwig-reiter.com

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